Verifying the number's health in Business Manager (Meta)

Monitoring the number's health is essential to ensure good performance and deliverability of Official WhatsApp within Hablla. In Meta Business Manager, you can view usage metrics, sending limits, and the number's quality.

What is number health?

Number health is a set of indicators that shows:

• Message limit currently allowed.

• Volumes sent, broken down by category (Marketing, Utility, Authentication).

• Quality of the number over the last 30 days (High, Medium, or Low).

This information helps understand how the number is being used and what adjustments can be made to maintain a good reputation.

Step-by-step to check number health

1. Open Meta Business Suite

Go to business.facebook.com. In the side menu, scroll to the bottom and click Settings.

2. Go to WhatsApp Accounts

Inside Settings, in the Accountssection, click WhatsApp Accounts.

3. Select the account and open the Manager

Choose the desired WhatsApp account (WABA). In the lower right corner, click WhatsApp Manager.

4. Access Number Insights

In the Manager, select the phone number in the side panel and click Insights. Here you can already see the current message limit for the number.

5. Analyze delivery Insights

Scroll the page to view:

• Message volumes by category.

• Billing estimates.

6. Check Quality

At the bottom of the page, see the Quality chart (High, Medium, or Low). This is the main indicator of the number's health.

Practical tips if quality drops

• Strategic pause: halt mass sends for 24–48h and prioritize transactional/expected messages.

• Clear messages: use concise templates without sensitive terms.

• Segmentation: send only to those who opted in and interact frequently.

• Balance: prioritize transactional messages before promotional ones.

• Monitoring: track blocks and complaints to adjust cadence.

Keeping the number's health high ensures better deliverability and avoids restrictions on the use of Official WhatsApp within Hablla.