Domains

🧭 Introduction

The system allows the user to register custom domains to create your own, friendly, and easy-to-share URLs. These domains are used in various features — such as calendars, public pages, scheduling links, forms, and areas accessible by external clients.

🌟 Real example: https://agendamento.seusistema.com/hablla In this case, hablla is the slug configured by the user. agendamento.seusistema.com is the domain configured by the user.

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🎯 What is the domain for?

The domain allows the user to create custom URLs for:

• 📅 Calendar and scheduling pages

• 💬 Webchat

• 🛠 Public platform services

• 🔗 Custom shareable links

• 🧭 Public identification of resources without exposing internal IDs

💡 Direct benefit: it improves visual identity and makes promotion easier, allowing memorable and professional URLs.

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🔍 What is a slug and what is the difference from a domain?

A slug is the final part of a URL, which uniquely identifies a resource within the system. In a parallel example, it would be the identification of a room in a building.

Examples:

• meusite.com/**support**

• meusite.com/**attendant-john**

• meusite.com/**central**

Main characteristics:

• 🔹 Must be unique

• 🔹 Must be short and friendly

• 🔹 Cannot contain spaces or complex special characters

• 🔹 Makes the URL accessible and more professional

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❌ Important restrictions

🔸 1. Repeating slugs is not allowed

Each slug must be unique to avoid URL conflicts.

🛑 If two calendars used the same domain: agenda.hablla.com/support → The system would not know which calendar to display.

The correct approach is to use 2 different slugs (allowed on the same domain)

agenda.hablla.com/support1 agenda.hablla.com/support2

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⚙️ How to register

1. Access Hablla as an administrator, go to settings -> domains -> +Add domain

2. After adding your domain within Hablla, you will need to configure DNS so it can be successfully activated. To do this, click on the domain you just registered to open its information.

3. With the window open, copy the information and configure the DNS directly in your provider; after propagation, it will be activated within Hablla.

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❓ Frequently Asked Questions

Can I change the domain later?

Yes, as long as the new domain is not being used.

Does the domain affect any internal automation?

No — it only defines the public URL.

What happens to the old URL after changing the domain?

It stops working immediately.

Can the domain have accents?

No. Always use simple characters.