> For the complete documentation index, see [llms.txt](https://docs.hablla.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hablla.com/hablla-docs-en/hablla/support.md).

# Support

- [Support history](https://docs.hablla.com/hablla-docs-en/hablla/support/support-history.md): Support case lists, reports, and dashboards.
- [How to Start a Support Case](https://docs.hablla.com/hablla-docs-en/hablla/support/how-to-start-a-support-case.md)
- [Bulk Support Transfer](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer.md)
- [User level](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer/user-level.md)
- [Administrator level](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer/administrator-level.md)
- [Custom Permission](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer/custom-permission.md)
- [How to close or archive a Support Case in Hablla](https://docs.hablla.com/hablla-docs-en/hablla/support/how-to-close-or-archive-a-support-case-in-hablla.md)
- [Bulk Support Closure](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-closure.md)
- [Knowledge Base](https://docs.hablla.com/hablla-docs-en/hablla/support/knowledge-base.md): The Knowledge Base allows AI to access specific information about the company's products, services, and processes, etc., using this content as a source to answer the questions
- [Autonomous agents](https://docs.hablla.com/hablla-docs-en/hablla/support/autonomous-agents.md): An autonomous agent is an intelligent system that operates independently to perform tasks. It can analyze context, make real-time decisions, and interact with users or systems
- [Lead qualification bot](https://docs.hablla.com/hablla-docs-en/hablla/support/lead-qualification-bot.md): Lead qualification makes it possible to automate the top of the funnel, communicating quickly and classifying according to need.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.hablla.com/hablla-docs-en/hablla/support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.