# Support

- [Support history](/hablla-docs-en/hablla/support/support-history.md): Lists, reports and support dashboards.
- [How to Start a support case](/hablla-docs-en/hablla/support/how-to-start-a-support-case.md)
- [Mass Support Transfer](/hablla-docs-en/hablla/support/mass-support-transfer.md)
- [User level](/hablla-docs-en/hablla/support/mass-support-transfer/user-level.md)
- [Administrator level](/hablla-docs-en/hablla/support/mass-support-transfer/administrator-level.md)
- [Custom Permission](/hablla-docs-en/hablla/support/mass-support-transfer/custom-permission.md)
- [How to close or archive a Support case in Hablla](/hablla-docs-en/hablla/support/how-to-close-or-archive-a-support-case-in-hablla.md)
- [Mass Support Closure](/hablla-docs-en/hablla/support/mass-support-closure.md)
- [Knowledge Base](/hablla-docs-en/hablla/support/knowledge-base.md)
- [Autonomous agents](/hablla-docs-en/hablla/support/autonomous-agents.md): An autonomous agent is an intelligent system that operates independently to perform tasks. It can analyze context, make real-time decisions and interact with users or systems
- [Lead qualification bot](/hablla-docs-en/hablla/support/lead-qualification-bot.md): Lead qualification allows automating the top of the funnel, communicating quickly and classifying according to need.