WhatsApp

Set up Official WhatsApp on Hablla with a verified BM, correct display name and validated website to ensure a secure integration approved by Meta.

Set up WhatsApp on Hablla

After verifying your Meta Business Manager (BM), you can set up the Official WhatsApp on Hablla. This integration is essential for your company to use WhatsApp Business API officially and securely.


Prerequisites

Before starting the setup, make sure that:

  • Your BM is verified or in the process of verification.

  • You have access to your company's official website with the CNPJ in the footer.

  • The WhatsApp display name matches exactly the company name verified in the BM.

⚠️ If the name is different, you will need a website that proves the relationship between the displayed name and the company's legal name.


Step by step to configure

  1. Access the WhatsApp panel on Hablla

    • In the settings menu, click on WhatsApp.

    • Choose the option Create new account.

  2. Create a new profile

    • Provide the account name (this name will be used only within your BM).

    • Set the WhatsApp display name:

      • This name must represent your company exactly.

      • If the BM is under “Hablla Serviços Digitais Ltda”, the WhatsApp must follow the same rule.

  3. Website validation

    • To confirm verification, it is necessary to have an company website active.

    • The website footer must contain:

      • Full company name.

      • Valid CNPJ.

    • Example:

      This website belongs to Empresa X Serviços Digitais Ltda. | CNPJ: 00.000.000/0000-00
  4. Proceed to Meta verification

    • Hablla will automatically connect your account to the Meta Business Manager.

    • Meta will check if the name, CNPJ and domain are consistent.


Display Name

The name shown on WhatsApp must:

  • Clearly represent your company.

  • Be aligned with the company's legal name registered in the BM.

  • Be visible on your official website.

Example: if your company's legal name is Hablla Serviços Digitais Ltda, the display name can be “Hablla”. If you want to use “Habllando”, you need to have a site habllando.com.br linked and validated.


Summary

Setting up Official WhatsApp on Hablla ensures:

  • Direct integration with Meta's official API.

  • Validation of the company's name and brand.

  • Security and reliability in the use of WhatsApp Business.


📌 Practical tip: make sure your website contains the company's legal name and CNPJ in the footer. This speeds up approval with Meta and prevents rejections in the process.

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