# Settings

- [Creating Your Account](https://docs.hablla.com/hablla-docs-en/hablla/settings/creating-your-account.md): Create your free Hablla account and access the Studio. Fill in your details, verify your email, and start exploring all available modules.
- [Verifying your BM in Meta](https://docs.hablla.com/hablla-docs-en/hablla/settings/verifying-your-bm-in-meta.md): Meta BM verification is mandatory to use Official WhatsApp. Learn how to start and complete the process within Business Manager.
- [Workspace](https://docs.hablla.com/hablla-docs-en/hablla/settings/workspace.md): View tasks, support cases, opportunities, and tickets in one place. Hablla's Dashboard centralizes today's indicators and priorities.
- [Team](https://docs.hablla.com/hablla-docs-en/hablla/settings/team.md): Add members to your Hablla Workspace, invite by email, define permissions, and ensure secure, collaborative access for your team.
- [Departments](https://docs.hablla.com/hablla-docs-en/hablla/settings/departments.md): Organize support in Hablla with Departments: define teams, schedules, SLAs, and transfer conversations to humans efficiently and in a structured way.
- [How to configure Departments within Hablla](https://docs.hablla.com/hablla-docs-en/hablla/settings/departments/how-to-configure-departments-within-hablla.md)
- [Connections and Integrations](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations.md)
- [WhatsApp](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp.md): Set up Official WhatsApp in Hablla with a verified BM, correct display name, and validated website to ensure a secure integration approved by Meta.
- [Step by Step](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/step-by-step.md)
- [How to create WhatsApp templates](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-create-whatsapp-templates.md)
- [How to create an incoming flow on WhatsApp](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-create-an-incoming-flow-on-whatsapp.md)
- [Templates - Message Models](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/templates-message-models.md): Create and manage message templates in WhatsApp: Marketing, Utility, and Authentication. Use Meta-approved templates to engage, notify, and authenticate.
- [WhatsApp Window Reports](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/whatsapp-window-reports.md): Export WhatsApp reports in Hablla as CSV, XLSX, or JSON. Analyze campaigns, integrate data into BI, and keep records organized for audits.
- [How to perform migration to BSP](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-perform-migration-to-bsp.md)
- [Facebook](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/facebook.md)
- [Instagram](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/instagram.md)
- [Telegram](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/telegram.md): COMING SOON. Need this documentation? Contact our support team and request it.
- [Email](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/email.md)
- [Creating Email Template](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/email/creating-email-template.md)
- [Phone](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/phone.md)
- [Quick Replies](https://docs.hablla.com/hablla-docs-en/hablla/settings/quick-replies.md): Create and use Quick Replies in Hablla to speed up human support, standardize messages, reduce errors, and increase team productivity.
- [Repository (RPO)](https://docs.hablla.com/hablla-docs-en/hablla/settings/repository-rpo.md): Coming soon
- [Permissions](https://docs.hablla.com/hablla-docs-en/hablla/settings/permissions.md): Manage permissions in Hablla: define user and administrator profiles or create custom access to ensure security, organization, and control.
- [Support reasons](https://docs.hablla.com/hablla-docs-en/hablla/settings/support-reasons.md)
- [Business Hours](https://docs.hablla.com/hablla-docs-en/hablla/settings/business-hours.md)
- [Distribution queue](https://docs.hablla.com/hablla-docs-en/hablla/settings/distribution-queue.md)
- [Tags](https://docs.hablla.com/hablla-docs-en/hablla/settings/tags.md)
- [Domains](https://docs.hablla.com/hablla-docs-en/hablla/settings/domains.md)
- [Credentials](https://docs.hablla.com/hablla-docs-en/hablla/settings/credentials.md)
- [Custom Fields](https://docs.hablla.com/hablla-docs-en/hablla/settings/custom-fields.md)
- [Calendar](https://docs.hablla.com/hablla-docs-en/hablla/settings/calendar.md)
- [SLA Configuration](https://docs.hablla.com/hablla-docs-en/hablla/settings/sla-configuration.md): SLA (Service Level Agreement) means Service Level Agreement. In the support context, it represents the commitment to time and quality assumed when opening a ticket or requesting support.


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