# Settings

- [Creating Your Account](/hablla-docs-en/hablla/settings/creating-your-account.md): Create your free account on Hablla and access the Studio. Fill in your details, verify your email and start exploring all available modules.
- [Verifying your BM on Meta](/hablla-docs-en/hablla/settings/verifying-your-bm-on-meta.md): Verification of the Meta BM is mandatory to use Official WhatsApp. Learn how to start and complete the process within Business Manager.
- [Workspace](/hablla-docs-en/hablla/settings/workspace.md): View tasks, support cases, opportunities and tickets in one place. The Hablla Dashboard centralizes indicators and daily priorities.
- [Team](/hablla-docs-en/hablla/settings/team.md): Add members to your Workspace on Hablla, invite by email, set permissions and ensure secure, collaborative access for your team.
- [Departments](/hablla-docs-en/hablla/settings/departments.md): Organize support on Hablla with Departments: define teams, schedules, SLAs and transfer conversations to humans efficiently and in a structured way.
- [How to configure Departments inside Hablla](/hablla-docs-en/hablla/settings/departments/how-to-configure-departments-inside-hablla.md)
- [Connections and Integrations](/hablla-docs-en/hablla/settings/connections-and-integrations.md)
- [WhatsApp](/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp.md): Configure Official WhatsApp on Hablla with verified BM, correct display name and validated website to ensure secure integration approved by Meta.
- [Step by Step](/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/step-by-step.md)
- [How to create WhatsApp templates](/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-create-whatsapp-templates.md)
- [How to create a responsive flow on WhatsApp](/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-create-a-responsive-flow-on-whatsapp.md)
- [Templates - Message Models](/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/templates-message-models.md): Create and manage message templates on WhatsApp: Marketing, Utility and Authentication. Use templates approved by Meta to engage, notify and authenticate.
- [WhatsApp Window Reports](/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/whatsapp-window-reports.md): Export WhatsApp reports on Hablla in CSV, XLSX or JSON. Analyze campaigns, integrate data into BI and keep organized records for audits.
- [How to Migrate to BSP](/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-migrate-to-bsp.md)
- [Facebook](/hablla-docs-en/hablla/settings/connections-and-integrations/facebook.md)
- [Instagram](/hablla-docs-en/hablla/settings/connections-and-integrations/instagram.md)
- [Telegram](/hablla-docs-en/hablla/settings/connections-and-integrations/telegram.md): COMING SOON. Need this documentation? Contact our support and request it.
- [Email](/hablla-docs-en/hablla/settings/connections-and-integrations/email.md)
- [Creating Email Template](/hablla-docs-en/hablla/settings/connections-and-integrations/email/creating-email-template.md)
- [Phone](/hablla-docs-en/hablla/settings/connections-and-integrations/phone.md)
- [Quick Replies](/hablla-docs-en/hablla/settings/quick-replies.md): Create and use Quick Replies on Hablla to speed up human support, standardize messages, reduce errors and increase team productivity.
- [Repository (RPO)](/hablla-docs-en/hablla/settings/repository-rpo.md): Coming soon
- [Permissions](/hablla-docs-en/hablla/settings/permissions.md): Manage permissions on Hablla: define user and administrator profiles or create custom accesses to ensure security, organization and control.
- [Reasons for support](/hablla-docs-en/hablla/settings/reasons-for-support.md)
- [Business Hours](/hablla-docs-en/hablla/settings/business-hours.md)
- [Distribution Queue](/hablla-docs-en/hablla/settings/distribution-queue.md)
- [Labels](/hablla-docs-en/hablla/settings/labels.md)
- [Domains](/hablla-docs-en/hablla/settings/domains.md)
- [Credentials](/hablla-docs-en/hablla/settings/credentials.md)
- [Custom Fields](/hablla-docs-en/hablla/settings/custom-fields.md)
- [Calendar](/hablla-docs-en/hablla/settings/calendar.md)
- [SLA Configuration](/hablla-docs-en/hablla/settings/sla-configuration.md): SLA (Service Level Agreement) means Service Level Agreement. In the context of support, it represents the commitment of time and quality assumed when opening a ticket or requesting support.