> For the complete documentation index, see [llms.txt](https://docs.hablla.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hablla.com/hablla-docs-en/hablla.md).

# Hablla

- [Settings](https://docs.hablla.com/hablla-docs-en/hablla/settings.md)
- [Creating Your Account](https://docs.hablla.com/hablla-docs-en/hablla/settings/creating-your-account.md): Create your free Hablla account and access the Studio. Fill in your details, verify your email, and start exploring all available modules.
- [Verifying your BM on Meta](https://docs.hablla.com/hablla-docs-en/hablla/settings/verifying-your-bm-on-meta.md): Meta BM verification is mandatory to use Official WhatsApp. Learn how to start and complete the process within Business Manager.
- [Workspace](https://docs.hablla.com/hablla-docs-en/hablla/settings/workspace.md): View tasks, support tickets, opportunities, and tickets in one place. The Hablla Dashboard centralizes indicators and the day's priorities.
- [Team](https://docs.hablla.com/hablla-docs-en/hablla/settings/team.md): Add members to your Hablla Workspace, invite by email, define permissions, and ensure secure, collaborative access for your team.
- [Departments](https://docs.hablla.com/hablla-docs-en/hablla/settings/departments.md): Organize support in Hablla with Departments: define teams, hours, SLAs, and transfer conversations to humans efficiently and in a structured way.
- [How to configure Departments within Hablla](https://docs.hablla.com/hablla-docs-en/hablla/settings/departments/how-to-configure-departments-within-hablla.md)
- [Connections and Integrations](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations.md)
- [WhatsApp](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp.md): Set up Official WhatsApp in Hablla with a verified BM, correct display name, and validated website to ensure secure integration approved by Meta.
- [Step by Step](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/step-by-step.md)
- [How to create WhatsApp templates](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-create-whatsapp-templates.md)
- [How to create an inbound flow on WhatsApp](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-create-an-inbound-flow-on-whatsapp.md)
- [Templates - Message Templates](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/templates-message-templates.md): Create and manage message templates on WhatsApp: Marketing, Utility, and Authentication. Use templates approved by Meta to engage, notify, and authenticate.
- [WhatsApp Window Reports](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/whatsapp-window-reports.md): Export WhatsApp reports in Hablla as CSV, XLSX, or JSON. Analyze campaigns, integrate data into BI, and keep records organized for audits.
- [How to perform the migration to BSP](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/whatsapp/how-to-perform-the-migration-to-bsp.md)
- [Facebook](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/facebook.md)
- [Instagram](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/instagram.md)
- [Telegram](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/telegram.md): COMING SOON. Need this documentation? Contact our support and request it.
- [Email](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/email.md)
- [Creating an Email Template](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/email/creating-an-email-template.md)
- [Phone](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/phone.md)
- [Quick Replies](https://docs.hablla.com/hablla-docs-en/hablla/settings/quick-replies.md): Create and use Quick Replies in Hablla to speed up human support, standardize messages, reduce errors, and increase team productivity.
- [Repository (RPO)](https://docs.hablla.com/hablla-docs-en/hablla/settings/repository-rpo.md): Coming soon
- [Permissions](https://docs.hablla.com/hablla-docs-en/hablla/settings/permissions.md): Manage permissions in Hablla: define user and administrator profiles or create custom access to ensure security, organization, and control.
- [Reasons for support](https://docs.hablla.com/hablla-docs-en/hablla/settings/reasons-for-support.md): Reasons are used to identify and standardize the actions performed on the platform, such as closing, archiving, transfers, status changes, and CRM movements.
- [Business Hours](https://docs.hablla.com/hablla-docs-en/hablla/settings/business-hours.md)
- [Distribution queue](https://docs.hablla.com/hablla-docs-en/hablla/settings/distribution-queue.md)
- [Tags](https://docs.hablla.com/hablla-docs-en/hablla/settings/tags.md): Tags are used to classify and organize support interactions, making it easier to identify topics, segment conversations, create filters, and generate reports.
- [Domains](https://docs.hablla.com/hablla-docs-en/hablla/settings/domains.md)
- [Credentials](https://docs.hablla.com/hablla-docs-en/hablla/settings/credentials.md)
- [Custom Fields](https://docs.hablla.com/hablla-docs-en/hablla/settings/custom-fields.md)
- [Calendar](https://docs.hablla.com/hablla-docs-en/hablla/settings/calendar.md): Create and manage calendars to organize support, events, and team availability.
- [SLA Configuration](https://docs.hablla.com/hablla-docs-en/hablla/settings/sla-configuration.md): SLA (Service Level Agreement) means Service Level Agreement. In the context of support, it represents the commitment to time and quality made when opening a ticket or requesting support.
- [Feed](https://docs.hablla.com/hablla-docs-en/hablla/feed.md): Hablla Feed brings together internal communication and social media. Publish text, images, and videos, pin posts, schedule content, and reply to comments.
- [Dashboard](https://docs.hablla.com/hablla-docs-en/hablla/dashboard.md): View tasks, support tickets, opportunities, and tickets in one place. The Hablla Dashboard centralizes indicators and the day's priorities.
- [Marketing](https://docs.hablla.com/hablla-docs-en/hablla/marketing.md): Hablla's Marketing module integrates attraction, conversion, and relationship-building to generate predictable growth and conversational revenue.
- [SEO](https://docs.hablla.com/hablla-docs-en/hablla/marketing/seo.md): Future Release
- [Form](https://docs.hablla.com/hablla-docs-en/hablla/marketing/form.md)
- [Landing Page](https://docs.hablla.com/hablla-docs-en/hablla/marketing/landing-page.md)
- [Short-Link](https://docs.hablla.com/hablla-docs-en/hablla/marketing/short-link.md): Short, smart links to track campaigns, generate QR Codes, and analyze results quickly.
- [Conversion](https://docs.hablla.com/hablla-docs-en/hablla/marketing/conversion.md)
- [Segmentation](https://docs.hablla.com/hablla-docs-en/hablla/marketing/segmentation.md): Group people or organizations with common characteristics to make filters, campaigns, automations, and analyses easier within the platform.
- [Hablla Tag Manager](https://docs.hablla.com/hablla-docs-en/hablla/marketing/hablla-tag-manager.md)
- [Mass Sending](https://docs.hablla.com/hablla-docs-en/hablla/marketing/mass-sending.md)
- [Support](https://docs.hablla.com/hablla-docs-en/hablla/support.md)
- [Support history](https://docs.hablla.com/hablla-docs-en/hablla/support/support-history.md): Support lists, reports, and dashboards.
- [How to Start a Support Ticket](https://docs.hablla.com/hablla-docs-en/hablla/support/how-to-start-a-support-ticket.md)
- [Bulk Support Transfer](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer.md)
- [User level](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer/user-level.md)
- [Administrator level](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer/administrator-level.md)
- [Custom Permission](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-transfer/custom-permission.md)
- [How to close or archive a Support Ticket in Hablla](https://docs.hablla.com/hablla-docs-en/hablla/support/how-to-close-or-archive-a-support-ticket-in-hablla.md)
- [Bulk Support Closure](https://docs.hablla.com/hablla-docs-en/hablla/support/bulk-support-closure.md)
- [Knowledge Base](https://docs.hablla.com/hablla-docs-en/hablla/support/knowledge-base.md)
- [Autonomous agents](https://docs.hablla.com/hablla-docs-en/hablla/support/autonomous-agents.md): An autonomous agent is an intelligent system that operates independently to execute tasks. It can analyze context, make real-time decisions, and interact with users or systems
- [Lead qualification bot](https://docs.hablla.com/hablla-docs-en/hablla/support/lead-qualification-bot.md): Lead qualification allows you to automate the top of the funnel, communicating quickly and classifying based on need.
- [Sales](https://docs.hablla.com/hablla-docs-en/hablla/sales.md)
- [Products](https://docs.hablla.com/hablla-docs-en/hablla/sales/products.md): Manage your products with ease: adjust prices, images, and update information. Everything you need to keep your catalog updated and organized in one place.
- [Price List](https://docs.hablla.com/hablla-docs-en/hablla/sales/price-list.md): Keep your price list always updated and organized. Adjust values, apply discounts, and make sure your information is always correct. All in a simple and practical way in one place.
- [Payment terms](https://docs.hablla.com/hablla-docs-en/hablla/sales/payment-terms.md): Define the terms and conditions of payment for your products or services.
- [Invoices](https://docs.hablla.com/hablla-docs-en/hablla/sales/invoices.md): Import or register invoices in just a few clicks. Organization and convenience to keep your operation up to date.
- [CRM Automation](https://docs.hablla.com/hablla-docs-en/hablla/sales/crm-automation.md): CRM integration to manage and nurture leads efficiently, improving conversion and customer relationships.
- [CS/CX](https://docs.hablla.com/hablla-docs-en/hablla/cs-cx.md)
- [Templates](https://docs.hablla.com/hablla-docs-en/hablla/cs-cx/templates.md): Customizable templates to speed up campaign creation and maintain brand consistency.
- [NPS and satisfaction survey](https://docs.hablla.com/hablla-docs-en/hablla/cs-cx/nps-and-satisfaction-survey.md): Measuring NPS and conducting surveys to understand customer satisfaction and identify areas for improvement.
- [Flow](https://docs.hablla.com/hablla-docs-en/hablla/cs-cx/flow.md): Measuring NPS and conducting surveys to understand customer satisfaction and identify areas for improvement.
- [Performance](https://docs.hablla.com/hablla-docs-en/hablla/performance.md)
- [Funnel analysis](https://docs.hablla.com/hablla-docs-en/hablla/performance/funnel-analysis.md): View performance from click to deal closing
- [Goals](https://docs.hablla.com/hablla-docs-en/hablla/performance/goals.md)
- [Cost Center](https://docs.hablla.com/hablla-docs-en/hablla/performance/cost-center.md)
- [System integration](https://docs.hablla.com/hablla-docs-en/hablla/performance/system-integration.md): Connect different systems for a smoother operation and synchronized data, optimizing business processes.
- [Checking the number's health in Business Manager (Meta)](https://docs.hablla.com/hablla-docs-en/hablla/performance/checking-the-numbers-health-in-business-manager-meta.md)


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