# Phone

Setting up Telephony in Hablla is a simple and effective process that will allow your company to connect with customers quickly and professionally. To make it easier to understand, we divided the process into four main steps: 

* First step - Create a test account on DirectCall
* Second step - Create the credential inside Hablla Studio.
* Third step - Create the connection
* Fourth step: How to test 

To connect a phone number for telephony in Hablla you will need to have an **Administrator** in Hablla. 

### First step: Create a test account on [DirectCall](https://teste.directcallsoft.com/hablla?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044) <a href="#h-primeira-etapa-criar-uma-conta-teste-na-directcall" id="h-primeira-etapa-criar-uma-conta-teste-na-directcall"></a>

1\. Create an account on [DirectCall](https://teste.directcallsoft.com/hablla?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044). With this account, you will be entitled to a free trial for 45 days or until the free minutes provided are used.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdR20iSny2l68kwkfcbRSYyqxfGCqnIQ9Ki-2nyS8iQNE37pJHUC-AyZcT7l2eEkOdipEmaKSc4CRz9gGS0Xy7ksDVaRVu6UhVJCl7mu89KDVIjne2eZYqN_gACCfeE2TiiTEiIs6QmBRoDW9qmdbI2rYI?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

2\. **Important!** You will receive an email with instructions to connect the SIP trunk. Follow the steps indicated in the email before proceeding.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfEqZhMLMRDGXDbTafSTw-CaS-ZA2JR20U9PC0MDJfCeq-tqaFKviJaDKBBNwC6THylp4nQXn4ADUilolpKZz-48lvHWEpLkRYWhIR9rDK-uRuslXEQlXQtxYpHJubTm9qhAPHEjVqiopXtzeZcoJVHtrU?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

⚠️ **Attention:** When completing the contracting with the partner **DirectCall**, it is necessary to send an email to **<financeiro@hablla.com>** requesting account activation or, proceed to the next step.

### Second step: Create the credential inside Hablla Studio. <a href="#h-segunda-etapa-criar-a-credencial-dentro-do-studio-hablla" id="h-segunda-etapa-criar-a-credencial-dentro-do-studio-hablla"></a>

1. Already logged into your account, access the [**Studio**](https://studio.hablla.com/workspace/643d802021b6aa9234eb9797/marketing?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044). In the upper right corner of the screen, next to the initial of your name, you will find the **Settings** (gear) icon. Click it to open the settings menu.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfl82TaEK3rQmPFovEQ9owdQ-Ymjf_hKtN3qjGwY6zBZ5Xf4OimY7Tf4RbBjPmgTLjUGIO6WsfDdxavU98IkWJlqnlnaxqQAG6V_eMaTzGVe4jsxDW831qAT0xiALbWbSSHuDqaM1db3itob4XbvIuUDDU?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

2. On the left side of the screen in the Settings menu, locate the **Credentials**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXen8P48WbUjg2JPvcDPdI7F4DgJ_2qpon-1xmAyWaGu_52TeOl5-eAEGunmFZH0bD3zLBNJDQQt2RSpoFEk1argZG6kYKClL9n7tnv988-vciQ1GrRChgY_uMk32Rv_M1ye926OEgbbGf3tmGe14x57a3c?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

3. section. **In**Credentials **, click on** + New Credential

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc4WdB6_SKKG_dcoxTxXMNTFcwq5JZ1VNpYYZajjWeU912dUdLD0zSAoOlC_3pHysxaKnyXbTqPSqQm2uWRq4JKEKXuGFuBBmahLLJhv5kEOkjfMeMMgukPDW_A600fHiGKzIOB7cyp5TmYAtwuj9TTH1vr?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

4. to add a new one. **Select the option**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdFL2CypFQETdOVneXE12cSeu-LuOSxApel6tQMdIKPukRnfq_P8fM7UyDqrlePolTiVVTXiTrj7KaOAtqQJEqJr9PvjcjqnWy5BMpkuNgOVKGWrH90Pd2s1XD3JQz0ELNeJE2Bs0pBcSZ83NEgLSVlAa4?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

5. Call credential. **Fill in all fields. When finished, click**

### Save. <a href="#h-terceira-etapa-criar-a-conexao" id="h-terceira-etapa-criar-a-conexao"></a>

1. Third step: Create the connection **With the credential created, go to the left side of the screen and click on**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcpBCFBDWpGHcIBdG-k1YuUGbrbWP_A7hUtO994Xat03NgIf566MuqELfEwOibI-xz9Xbm3iiwLrq3MUyXHfbuu9BxW2yZ7U5tyMMX37jGBhrvD4FwPFqc4t8OGFJsLQqrF17odv8-aVASJUK8ds9XkN7m_?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

2. Connections and Integrations **Now, you will see all available connections within Hablla. Locate the** Phone **connection and click**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdJogQ_3rvW_tHPAgLYh0XzM84vDK71uaxRy22RebL0Vx5UerBsPwqO0DwzFyH29GcnHb5HI02ev6ap5SGPUxBZyVPcaHlaXYIyTVNkVUUZ5deBbodZy7ffP9XygohlUQpBerz-LF01L88teqJacafs21ER?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

3. \+ Add. **Fill in the fields with the**name **, the**responsible department **, the** credential **created previously and choose whether you want to**make and receive calls **. Finally, click**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfg-FtYEnsgLG4WcknsUqweGHxlY5lPPpFcZyOGsTAoPrs8NRbsWtnBkK6cVqEu1HxaV9zAmD4RalCGKV8EOR28KCJLuF_-tVkE0mlakUTaOeVx7AZdX2FaEJXK4VA_nRNKDsqMdIMQt0-0KzKBga2EBwM?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

4. Save

### Fourth step: How to test <a href="#h-quarta-etapa-como-testar" id="h-quarta-etapa-como-testar"></a>

1. Done! Your new telephony number has been successfully configured. [Access](https://studio.hablla.com) studio.hablla.com

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfEBqQVHKu6GKpl1ngu1kBH-VS4B12DqZks746CdAXMMFNmtIKmodxfa75Bd_1iTgmUTLcCp4wycoeMba8ROLS019ZbA4x3ooM_BoGK5aV8M0NQggtXZ0eC8rT-x_CqPIAyISDV2_rgVeSTo7mymxKVzZO9?key=zGRswHVfL2YW_-qkCg7ipA" alt=""><figcaption></figcaption></figure>

2. Make a call from an external number to the newly registered number and check if it rings in the app. [Call an external number from inside the](https://app.hablla.com/login?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044) app.hablla

**and check if you can complete the call.**

* Remember: [If you have any questions or difficulties during the connection process, Hablla's support team is always available to assist you.](https://api.whatsapp.com/send/?phone=551136701155\&text\&type=phone_number\&app_absent=0\&fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044).
* Get in touch [Not a Hablla customer yet?](https://api.whatsapp.com/send/?phone=551136701155\&text\&type=phone_number\&app_absent=0\&fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044).
* Talk to one of our consultants [If you liked the telephony service and would like a permanent number,](https://api.whatsapp.com/send/?phone=551136701155\&text\&type=phone_number\&app_absent=0\&fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044).


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