> For the complete documentation index, see [llms.txt](https://docs.hablla.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hablla.com/hablla-docs-en/hablla/settings/connections-and-integrations/phone.md).
# Phone
Configuring Telephony in Hablla is a simple and effective process that will allow your company to connect with customers quickly and professionally. To make it easier to understand, we have divided the process into four main steps:
* First step - Create a test account at DirectCall
* Second step - Create the credential within Studio Hablla.
* Third step - Create the connection
* Fourth step: How to test
To connect a phone number for telephony in Hablla, you will need to have an **Administrator** account in Hablla.
### First step: Create a test account at [DirectCall](https://teste.directcallsoft.com/hablla?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044)
1\. Create an account at [DirectCall](https://teste.directcallsoft.com/hablla?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044). With this account, you will be entitled to a free trial for 45 days or until you use up the free minutes provided.
2\. **Important!** You will receive an email with instructions to connect the SIP trunk. Follow the steps provided in the email before proceeding.
⚠️ **Attention:** When you finish contracting with the partner **DirectCall**, you need to send an email to **** requesting activation of the account, or proceed to the next step.
### Second step: Create the credential within Studio Hablla.
1. Once you are logged into your account, access the [**Studio**](https://studio.hablla.com/workspace/643d802021b6aa9234eb9797/marketing?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044). In the top right corner of the screen, next to the initial of your name, you will find the **Settings** icon (gear). Click it to open the settings menu.
2. On the left side of the screen in the Settings menu, locate the section **Credentials.**
3. In **Credentials**, click on **+ New Credential** to add a new one.
4. Select the option **Call credential.**
5. Fill in all the fields. When you're done, click on **Save.**
### Third step: Create the connection
1. With the credential created, go to the left side of the screen and click on **Connections and Integrations**.
2. Now, you will see all the connections available within Hablla. Find the connection **Phone** and click on **+ Add.**
3. Fill in the fields with the **name**, the **responsible department**, the **credential** created earlier and choose whether you want to **make and receive calls**. Finally, click on **Save**.
4. Done! Your new phone number has been successfully configured.
### Fourth step: How to test
1. Access [studio.hablla.com](https://studio.hablla.com) Make a call from an external number to the newly registered number and check whether it rings in the app.
2. Call an external number from within the [app.hablla](https://app.hablla.com/login?fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044) and check whether you can complete the call.
**ℹ️ Note:** This documentation covers only how the feature works. For information about charges, costs, or commercial terms, consult the current contract or contact the responsible department.
**Remember:**
* If you have any questions or difficulties during the connection process, the Hablla support team is always available to help you. [Contact us](https://api.whatsapp.com/send/?phone=551136701155\&text\&type=phone_number\&app_absent=0\&fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044).
* Not a Hablla customer yet? [Speak with one of our consultants](https://api.whatsapp.com/send/?phone=551136701155\&text\&type=phone_number\&app_absent=0\&fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044).
* If you liked the telephony service and would like a permanent number, [contact us](https://api.whatsapp.com/send/?phone=551136701155\&text\&type=phone_number\&app_absent=0\&fbp=fb.1.1753742035820.5658395625\&sck=730218fd-da2e-40d1-b6a8-b13deea06044\&external_id=730218fd-da2e-40d1-b6a8-b13deea06044).
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