> For the complete documentation index, see [llms.txt](https://docs.hablla.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hablla.com/hablla-docs-en/reports/hablla-reports-and-logs/interactions-by-label.md).

# Interactions by label

Report of interactions by tags (TAGs).

#### Attendances by Tag

The report of **Attendances by Tag** organizes and analyzes attendances based on the applied TAGs, offering a clear view of the most recurring demands, usage patterns, and the areas that require greater strategic attention.

Main features and benefits:

* **Distribution by TAGs**: allows identifying which subjects concentrate the highest volume of attendances, such as functional doubts, flow errors, migrations or operational issues.
* **Prioritization view**: by understanding the most frequent categories, it becomes possible to direct improvements in automations, team training or even product adjustments.
* **Comparative analysis by users and departments**: allows filtering and understanding which areas of the organization are most impacted by certain types of attendance.
* **Efficiency mapping**: by monitoring TAGs such as “error”, “no show” or “mass completion”, managers can detect bottlenecks, implement action plans and raise the quality of the customer experience.

This report works as a **thermometer of critical topics**, allowing internal prioritization to be aligned based on real interaction data.

<figure><img src="https://1592162275-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrmxWrIrMauHcIrsuqfGq%2Fuploads%2FqqDjb38kXaJmEQJ7yVVQ%2Fimage.png?alt=media&amp;token=0bf5813b-e4e5-4642-bbf7-367ddd457c96" alt=""><figcaption></figcaption></figure>


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