# Checking number health in Business Manager (Meta)

Monitoring the number's health is essential to ensure good performance and deliverability of Official WhatsApp within **Hablla**.\
In Meta Business Manager, you can view usage metrics, sending limits, and the number's quality.

### **What is number health?**

Number health is a set of indicators that shows:

* **Message limit** currently allowed.
* **Volumes sent**, broken down by category (Marketing, Utility, Authentication).
* **Quality** of the number over the last 30 days (High, Medium, or Low).

This information helps understand how the number is being used and what adjustments can be made to maintain a good reputation.

### Step-by-step to check number health

#### 1. Open Meta Business Suite

Go to [business.facebook.com](https://business.facebook.com).\
In the side menu, scroll to the bottom and click **Settings**.<br>

<p align="center"><img src="/files/ebe62856b7035b7b2fc7e9590f751c2ca8d6e5f4" alt=""></p>

#### **2. Go to WhatsApp Accounts**

Inside **Settings**, in the **Accounts**section, click **WhatsApp Accounts**.<br>

<figure><img src="/files/e71980949e36c186908e025ff89403eda4b61466" alt=""><figcaption></figcaption></figure>

#### 3. Select the account and open the Manager

Choose the desired WhatsApp account (WABA).\
In the lower right corner, click **WhatsApp Manager**.

<figure><img src="/files/047a8f5016bd86be7cb3d9fbfe2bb0e395218ce3" alt=""><figcaption></figcaption></figure>

#### **4. Access Number Insights**

In the Manager, select the phone number in the side panel and click **Insights**.\
Here you can already see the **current message limit** for the number.

<figure><img src="/files/b9140cf62cb70553a98c5c343c9c62400d43d626" alt=""><figcaption></figcaption></figure>

#### 5. Analyze delivery Insights

Scroll the page to view:

* Message volumes by category.
* Billing estimates.

<figure><img src="/files/95189aa5f3a3fa17a727d9e9ece2a6d7a72b95d3" alt=""><figcaption></figcaption></figure>

#### 6. Check Quality

At the bottom of the page, see the **Quality** chart (High, Medium, or Low).\
This is the main indicator of the number's health.

<figure><img src="/files/fb0dba0ad2d0d72dc98c443d71a893767afe31b7" alt=""><figcaption></figcaption></figure>

***

### Practical tips if quality drops

* **Strategic pause**: halt mass sends for 24–48h and prioritize transactional/expected messages.
* **Clear messages**: use concise templates without sensitive terms.
* **Segmentation**: send only to those who opted in and interact frequently.
* **Balance**: prioritize transactional messages before promotional ones.
* **Monitoring**: track blocks and complaints to adjust cadence.

***

**Keeping the number's health high ensures better deliverability and avoids restrictions on the use of Official WhatsApp within Hablla.**


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