How to Change the Location of a Flow in Hablla

At Hablla, it is possible to create and manage automation flows in different areas of the system. If it is necessary to change the location where a flow is allocated, follow the step-by-step below.

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📂 Where Can Flows Be?

📢 Marketing

• 📌 Marketing > Automation flows > Communication Ladder

• 📌 Marketing > Automation flows > Campaign

💬 Support

• 📌 Support > Automation flows > Lead Qualification Bot

• Sales

• Sales > Automation flows > CRM Automation

• CS/CX

• CS/CX > Automation > Flows

• Performance

• Performance > Automation flows > System integration

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How to Change a Flow's Location

Example: I want to move a flow from Support > Automation flows > Lead Qualification Bot to Marketing > Automation flows > Campaign.

Step by Step

1. 🔎 Identify the flow you want to move

2. Go to the tab where the flow is currently located (e.g.: Support > Automation flows > Lead Qualification Bot > My flows).

• Locate and open the desired flow.

1. ⚙️ Access the flow settings

2. With the flow open, click on the Tools option.

3. Click the gear icon ⚙️ (located in the bottom left corner of the screen).

1. 📝 Change the flow's location

2. The settings menu will open.

• Find the Flow Type field (this field indicates where the flow is allocated).

• Click on it and choose the desired new location from the list (e.g.: Marketing > Automation flows > Campaign).

1. 💾 Save the changes After selecting the new location, click Save.

1. ✅ Check if the flow was moved

2. Access the new chosen location (e.g.: Marketing > Automation flows > Campaign > My flows).

3. Check if the flow is in the new location.